Shipping policy

1. Shipping Coverage

Raviere currently ships within the United States only.
We do not offer international shipping at this time.

2. Processing Time

All orders are processed within 1–2 business days.
Orders placed on weekends or holidays will be processed on the next business day.

If we experience a high volume of orders, processing times may be slightly delayed. You will be notified if there is any significant delay.

3. Shipping Methods & Delivery Time

We use trusted U.S. carriers to ensure safe and timely delivery. Estimated delivery times:

Standard Shipping: 3–7 business days
Expedited Shipping (if available): 2–3 business days

Delivery times may vary depending on your location and carrier delays.

4. Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method.
Any promotional free‑shipping offers will be clearly displayed on our website.

5. Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number.
Tracking information may take up to 24 hours to update.

6. Incorrect or Incomplete Addresses

Customers are responsible for providing accurate shipping information.
Raviere is not responsible for:

Delays caused by incorrect addresses
Lost packages due to incomplete or inaccurate information

If a package is returned to us, reshipping fees may apply.

7. Lost or Stolen Packages

Once an order is marked as Delivered by the carrier, Raviere is not responsible for lost or stolen packages.
Please contact the carrier directly for assistance.

8. Damaged Packages

If your order arrives damaged:

Take clear photos of the packaging and product
Contact us within 48 hours of delivery

We will review the case and offer a replacement or refund if eligible.

9. Contact Information

For shipping questions or concerns, please reach out through the Contact page on our website. Our team is here to help.